Terms of service
What to expect
as we work together.
Everything below applies to every commission. Please read the terms below before we further work together. If anything here does not work for your project, say so first and we will sort it out rather than discover it halfway through.
Payment & Pricing
- 50% deposit required to start work, remaining 50% due on delivery.
- Accepted payment methods: PayPal or Robux.
- Transaction fees and taxes are the client’s responsibility.
- Price locked in at deposit for the agreed scope, depending on the plan chosen.
- Files released only after full payment.
Revisions
- Included revisions depend on the plan selected, confirmed upfront.
- No revisions after final delivery.
- Further changes after delivery are a new, separately priced commission.
Refunds
- Full refund only if requested before work starts.
- No refunds once work has started, regardless of progress.
- If cancelled mid-project, completed work stays with me unless the balance is paid in full.
Delivery
- Sent via the agreed platform (Discord or email).
- Delivered in the agreed format: Figma, PNG, Roblox-ready assets, or imported.
- Client should review promptly; delays don’t extend revision windows.
Usage & Ownership
- Full payment grants the client rights to use the design in their project(s).
- I may showcase work in my portfolio unless confidentiality is requested in writing beforehand.
- Source files are not included unless explicitly agreed.
Timelines
- Timelines vary by plan and are not guaranteed.
- No client response for 14+ days may pause or cancel the commission with no refund.
- Rush jobs available for an extra fee if capacity allows.
Conduct
- Harassment, disrespect, or scope-creep disguised as revisions may lead to cancellation without refund.
- I may decline or stop work at my discretion.
Liability
- I am not responsible for UI performance once implemented, such as coding issues or performance.
- My responsibility is limited to the agreed work.
© CENG 2026 — All rights reserved.
Happy with all that?
Send the game and the screens you need, and we'll get the scope and the number agreed before anything starts.
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